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Terms of reference: Web services

UNESCO is seeking a company to provide comprehensive maintenance and management of websites, mobile applications, and chatbots to ensure optimal performance.
Young learner in front of a computer

Tasks

The contractor will specifically perform the following tasks:
 

  1. Web Server Management
  2. Manage AWS infrastructure
  3. Monitor and optimize performance of AWS services.
  4. Cost optimization of AWS services.
  5. Design and implement security policies for AWS resources.
  6. Troubleshoot issues related to AWS services
  7. Automate processes related to AWS infrastructure management
  8. Monitor usage trends of AWS services
  9. Disaster Recovery Planning
  10. Backups
  11. 24/7 technical support

Payment and management of the following web-based services

Amazon web server$1800 USD/month
Wix website$20 USD/month
GupShup Messaging - Digital Ocean Server - Dzidzo paDen WhatsApp chatbot$3000 USD/yearly
Pathwright LMS$9000 USD/per year
Flickr Pro Account$150 USD/per bi-yearly
Articulate 360 Course authoring software$1800 USD/per year
Wordly AI Translation for webinars
Mentimeter$143.88 USD/per year
Arist microlearning platform$5000 USD/per year
Canva Teams Yearly Subscription (25 Users)$1251.00 USD/per year
Constance Contact$420 USD/per year

Deliverables

鈥 Monthly reports for the Web Server Management (WSM)
鈥 Proof of payments for the paid UNESCO EHW Web Servers (WS)

Submission of Proposals

鈥 Required Portfolio Documentation
鈥 The company must submit a comprehensive portfolio demonstrating their capability to perform the required services, including: 路
鈥 Previous web server management projects and refences (particularly those involving AWS infrastructure)
鈥 CVs of key team members highlighting relevant qualifications and certifications in web server management, AWS administration, and cybersecurity
鈥 Company profile detailing years of experience in managing similar infrastructure and services
 


Interested companies may submit company portfolio and financial proposal via email to vacancies.harare@unesco.org no later than 15 February 2025. Use the subject line 鈥淓HW Web Server Management鈥